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Promotions

Promotions are automatic discounts that apply when conditions are met — no code required. They are evaluated on every basket fetch and during checkout.

Managing Promotions

Navigate to Sales → Promotions.

Promotion Types

TypeDescriptionExample
Percentage Discount% off items or cart"20% off all tops"
Fixed Amount DiscountFlat amount off"$10 off orders over $50"
Buy X Pay YBuy X items, pay for Y"Buy 3, pay for 2"
Buy X Get YBuy X, get Y free/discounted"Buy 2 shirts, get 1 free"
Free ShippingNo shipping charge"Free shipping over $75"
Discounted ShippingReduced shipping"Flat $2.99 shipping"
Fixed Price BundleBundle at fixed price"Any 3 t-shirts for $59.99"
Tiered DiscountDiscount increases with quantity"5% off 2+, 10% off 5+"

Creating a Promotion

Basic Settings

FieldDescription
NameInternal promotion name
TypeOne of the 8 types above
PriorityEvaluation order (lower = higher priority)
Start Date / End DateValidity period
ActiveWhether currently active
StoreWhich store(s) the promotion applies to

Discount Settings

FieldDescription
Discount ValueAmount or percentage
Apply ToCart, Each Item, Cheapest Item, or Most Expensive Item
Max Discount AmountCap on total discount

Conditions

Conditions are AND-combined. All must be true for the promotion to apply:

ConditionDescription
MinCartTotalMinimum cart subtotal
MaxCartTotalMaximum cart subtotal
MinItemQuantityMinimum total items in cart
MaxItemQuantityMaximum total items
MinItemQuantityFromScopeMin items matching scope rules
ProductInCartSpecific product must be in cart
CategoryInCartProduct from specific category must be in cart
BrandInCartProduct from specific brand must be in cart
CustomerGroupCustomer must be in specified group
DayOfWeekSpecific day(s) of the week
IsFirstOrderCustomer's first order
IsRegisteredUserCustomer must be logged in
MinProductPriceMinimum individual product price
MaxProductPriceMaximum individual product price

Scope Rules

Scope rules define which products the promotion applies to:

  • Product Rules — specific product IDs
  • Category Rules — products in specific categories
  • Brand Rules — products from specific brands

If no scope rules are set, the promotion applies to all products.

Tiers (Tiered Discount only)

For tiered discounts, define multiple tiers:

Min QuantityDiscountIs Percentage
25Yes
510Yes
1015Yes

Stacking

FieldDescription
Is StackableCan combine with other promotions
Exclusion GroupPrevents combining with promotions in the same group

Display

FieldDescription
Badge TextLabel shown on product cards (e.g., "SALE")
Banner Image URLOptional promotional banner
Show on Product PageDisplay on PDP
Show on Cart PageDisplay in cart

Usage Limits

FieldDescription
Max Total UsesGlobal usage limit
Max Uses Per CustomerPer-customer limit

Testing Promotions

Use the Evaluate button to test a promotion against a sample basket without affecting real data. This helps verify that conditions and scope rules are configured correctly.

Evaluation Flow