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Webhooks

Webhook subscriptions let Trendyol notify Quark of changes (such as new orders) in near-real-time, instead of waiting for the next scheduled poll. They reduce latency but are never the sole source of truth — the order-pull worker still reconciles everything.

Navigate to Marketplaces → Trendyol → Webhooks.

Managing Subscriptions

Webhook subscriptions are managed per store. Select a store to see and edit its subscriptions.

ActionDescription
ListShow the store's current Trendyol webhook subscriptions
CreateRegister a new subscription with Trendyol
UpdateChange an existing subscription
DeleteRemove a subscription

How Delivery Works

When Trendyol calls the Quark webhook receiver:

  1. The request is authenticated.
  2. Quark always responds 200 OK after authentication, so Trendyol does not retry unnecessarily.
  3. The event is recorded and used to trigger an earlier order pull; any processing error is written to an audit record rather than failing the response.
info

Because webhooks only accelerate the existing poll, a missed or failed webhook never causes a lost order — the next poll picks it up. Review webhook audit records on the Operations Dashboard if deliveries look irregular.